Poly Edge E Series
Quick Reference Guide – Call Center
This Call Center Quick Reference Guide is a printable "cheat sheet" for your reference.
Call Center Reports Guide
The Call Center Reports Guide provides detailed information about the report templates available in the Call Center Client.
Introduction to Call Center
TPx's Call Center client is designed to support the needs of Call Center agents and supervisors in any environment. It supports a full set of call handling functions, automatic call distribution (ACD) state management, real-time and historical reporting, and other features required in enterprise call centers.