Contact Us
We’re available to help with anything from support to sales and everything in between.
Support
Issues with your current service & questions about how to use your services- Online:TPx Customer Portal | If you do not have access to the TPx Customer Portal, use our general case forms to create a support case or request an update
- Register with the TPx Customer Portal here
- Phone: 877-487-8722 (Premier Accounts: 888-611-8722)
- Chat: Click here
Information on our technical support ticket escalation process can be found here
Changes to Services
Add/remove users, service modifications, etc.- Online:TPx Customer Portal | If you do not have access to the TPx Customer Portal, use our general case forms to create a support case or request an update
- Register with the TPx Customer Portal here
- Phone: 877-487-8722
- Chat: Click here
Information about escalating any change requests can be found here
Billing and Payments
Questions about bill, make payments, etc.- Online Billing: Visit us here
- Online:TPx Customer Portal | If you do not have access to the TPx Customer Portal, use our general case forms to create a support case or request an update
- Register with the TPx Customer Portal here
- Email: [email protected]
- Chat: Click here
- Phone: 877-487-8722
Onboarding or Installing Services
For status on your order, please contact your project manager or email: [email protected]Information on the Install escalation process can be found here
Sales
Learn more about our services, add additional licenses, add new locations, etc.- Online: Visit us here
- Phone: 888-407-9594
- Chat: Click here